Operations

People ask me about processes all the time. Planning processes, performance review processes, OKRs, et cetera. I think it’s because I was once a COO and people have this vision of COOs as process fien...

There comes a time in every young startup’s life when growth, growth, growth finds balance with efficiency, costs, and cash. At Buffer, this happened soon after our Series A fundraise and was a key pa...

Tired of jumping between tools like Pipedrive, Todoist, Trello, or Google Sheets? You don't need to worry about syncing with tons of different services because everything is in one place. Manage each ...

Objectives and key results (OKRs) are usually thought of as the holy grail operating mechanism. Just recall how: You spent hours and hours refining this quarter's OKRs, since it was the top priority for your manager and the company. Or, ...

From the first briefing to the deadline and beyond, communication is key to successfully managing freelancers. Learn top tips for communicating with freelancers, straight from the freelancers themselves. To help in this process, we surve...