Analytics

We’ve grown accustomed to the traditional set of SaaS metrics as just part of how to operate a SaaS business. It’s hard to conceive of what to do without metrics like CAC payback, LTV:CAC, average ACV...

Customer data has been in the hot seat for a while now. From new compliance rules, data breaches, GDPR, and evolving social media algorithms, it can be difficult for companies and marketing teams to n...

There are infinite data points a team or organization can track. It’s a struggle to know what metrics to prioritize. The result? Organizations often end up with a flat playing field, with revenue hold...

Marketing attribution remains the biggest “black box” for SaaS people. What’s the right way to think about it? In this episode, we talk to Steffen Hedebrandt, co-founder and CMO of Dreamdata. You'll l...

User onboarding is a critical part of your product’s success. Without an effective and engaging process for welcoming users to your product and getting them to understand how to use it, adding and ret...